Report from The U.S. State Department to
the IEEE-USA Government Fellows Committee

Emily Sopensky
IEEE-USA Engineering & Diplomacy Fellow

March 12 2004

On October 1, 2003, I began my Fellowship at the U.S. State Department with the SMART project, a major initiative of the Secretary of State under the Under Secretary for Management.[1]  On Monday, October 20, I began working with the Office of eDiplomacy in the Bureau of Information Resource Management (IRM). When interviewing for an assignment in Main State (the Harry S. Truman Building at 2201 C St NW), found many opportunities in various bureaus. To have the broadest exposure at State for both me and IEEE, I chose these two shops, since their missions embrace all of State, and are not restricted to one bureau.

The U.S. State Department’s alias "The Foggy Bottom" is apt. Nothing is as it appears. But then, again, it is. It is an institution with sprawling interests and influence. Management scope tends to be vertical, bureau by bureau, and rarely State-wide. With each foreign post essentially a kingdom unto itself, the lines of authority are complex and often difficult to discern. For such a decentralized organization, much is expected for a relatively small investment.

Foremost in authority and influence are the Foreign Service Officers, or FSOs. They rotate assignments every two years, leaving little time before seeking their next assignment. Associations run deep. Knowing the thread of the FSO’s career – where and what type of postings – can tell much about the direction of policy and style of management.

The written word is the currency of the Department. The more formal the document, the more cherished the word. Inevitably, these formal records are often the product of policy decisions. The number of approvals required for formal documents are notoriously high and difficult to obtain. Some documents require as many as 52 clearances.

The SMART project is designed to simplify the clearance process as well as many other manually intensive processes. My task is to chronicle the project’s innovations.

Elevated from project status to a full-fledge program in September 2003, the Office of eDiplomacy helps bridge the gap between the technologist and the business user.  This past week the office staged a two-day conference in support of the virtual task force recently created to unite diplomats who are using technology to make diplomacy more efficient and effective. The Office is lead by a senior FSO who has started up three previous offices at State and just finished a tour of duty as the chief operations officer for a 300-person bureau. With a small staff of detailees in addition to one Engineering Fellow and one Science (AIP) Fellow, each of us has sought out our own activities that best support the Office. Mine include the following:

  • Active in producing this conference, it was personally a means to condensing the learning cycle for understanding how State works, and for discovering which technology applications have the highest success potential.
  • Since economies of time and money often come from centralizing efforts, on which the current administration is keen. No one had inventoried all the State’s Internet sites (currently at least 210), its intranet sites (164 on the unclassified side) and its SIPRNet[2] sites. This survey provides the basis for a report that will be forthcoming shortly. Ultimately, my goal is to make this a periodic survey to gage the progress the Department centralizing command of its IT structure to include websites in the diplomat’s tool box. These comprise the first steps in standardizing embassy and other posts websites. Such virtual presence is seen as a way of extending the reach of the diplomat and making him or her more efficient.
  • Another project I’m working on is enhancing, reinforcing and bringing new technology to State’s existing complement of videoconferencing capabilities. For example, we recently ran several tests using a patent-pending, web-based service that supports two-way communication that is compressed in real-time for very low bandwidths. I’m pursuing further testing with posts interested in low-cost, low-bandwith videoconferencing. In another example, I helped introduce 3-D videoconferencing equipment to the Secretary’s Ops Center.

The following activities are related to IEEE and IEEE-USA specifically:

  • At the behest of the S&T Adviser, I wrote and produced an 8-page 4-color brochure to distinguish the IEEE-USA and AIP Fellowships from others at the Department. The Office of Science & Technology Adviser, which funded two printings, is using it for recruiting purposes. Incidentally, this was the first time that Department’s Manila plant had been asked for a pdf with linkables in it. You can see the brochure at http://www.ieeeusa.org/forum/govfel/reports/statefellows.pdf.
  • Both Don Silversmith and I have assisted IEEE-USA staff in tracking the developments of OFAC’s decisions that impact IEEE and other scientific and engineering societies.
  • Discussions with the S&T Adviser and IEEE-USA may net a seminar series on IEEE-USA sponsored technology lectures for the diplomat. This is in the concept stage only.
  • Reflected on the AAAS program, which has its limitations. Despite heavy emphasis on all things Congressional, this year’s crop of AAAS Fellows is one-third Congressional Fellows and 25 percent State Fellows. For me, the two-week session was unnecessarily long, but invaluable for the network it provides. While there are some contentious issues simmering between AAAS and some of its affiliated members, completely leaving the program may make unnecessary waves. Instead, I would suggest crafting a day or half-day seminar during the weekend sandwiched between the two weeks. Focus on engineering interests and the IEEE-USA positions statements.

I am deeply thankful for the opportunity and eager to answer any questions you may have.

Sincerely,

Emily Sopensky
2003-2004 IEEE-USA Engineering & Diplomacy Fellow
U.S. Department of State

Notes

[1]  The following Tuesday I headed for Shanghai – not under the Department’s auspices, but instead for a prior commitment to the IEEE ITS Council. On my way back, I stopped first in Austin, Texas for a few days because I chaired the IEEE-USA & Central Texas Section Technology Policy Forum: "Globalization & Technology: A Dialogue on Policy Issues." Held on October 17, 2003, the forum was content-rich, full-day of speakers and panelist discussing major issues of importance to U.S. engineers and policymakers.

[2] SIPRNet is a DoD-sponsored web-based portal for classified information. Through the Office of eDiplomacy, posts are encouraged to use a homegrown tool to set up a SIPRNet website as a means of easily accessing such information and most importantly sharing this strategic data with others who need such information for analysis.

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Last Updated:  2005-03-31
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