[Watch Webex Recording]
Presenter: Nathalie Thompson
A respectful workplace creates productive and engaged employees. Incivility, rudeness and lack of respect hinder productive communication and destroy workplace relationships. The organizational costs of incivility are lost work time and productivity, high turnover, increased health costs due to stress and increased legal costs due to litigation. Participants in this webinar will learn key elements of respect and how to apply these to improve employee productivity, retention and satisfaction.