Webinar: The Silent Killers of IT Projects and How to Address Them

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Dave Burrill, Managing Director, IT’s About What, LLC


Over seventy percent (70%) of enterprise IT projects fail. For larger, more complex projects over a million dollars the failure rate jumps to ninety-five percent (95%). These failures cost US companies roughly $500 Billion every year. Two-thirds of these failures happen for just one reason. It’s not the technology. It’s not the team. It’s because what the business is trying to do is never fully communicated; therefore, it’s never fully understood.

The origins of this communication problem are not what we have assumed. Psychologists and neuroscientists have recently discovered that the human brain does not work the way we thought it worked. And that discovery has profound implications for how we need to manage our project communications. The purpose of this presentation is threefold: (i) To unpack how two-thirds of enterprise IT projects fail; (ii) To explain the mental processes that are responsible for those failures; and (iii) To offer a simple solution—a checklist—that can be used by anyone to prevent such a communication problem from destroying their IT project.

About The Presenter

Dave Burrill is a senior technology executive (President, COO, CIO), entrepreneur, author, speaker, board director and advisor. He’s been a management team member of three successful tech companies taking each from co-founding or early stage, through multiple financing rounds, and rapid revenue growth to either IPO or acquisition. He is a trusted advisor and C-Suite peer with the expertise and experience to bridge disciplines from finance and operations to IT. He has over 35 years of technology project management experience leading multi-discipline, multi-region teams that have successfully completed projects for clients ranging from start-ups to Fortune 50.

Both professionally and as a volunteer Dave has spent over a decade partnering with educators, the National Alliance on Mental Illness and hospital systems across the US to bring enabling technologies to behavioral and population health initiatives. He’s collaborated with psychologists and other clinicians to author a dozen articles for various healthcare journals and has co-edited four books on the experiences and life lessons of patients and families dealing with serious mental illness. Drawing on these experiences he’s returned to what he loves—building information systems—to address the growing disparity between what neuroscience now knows and what enterprise IT has yet to embrace.

He is a former PWC Consultant and CPA, a certified Project Management Professional (PMP) and Scrum Master (CSM). He has received awards for his work in SaaS, advanced analytics and machine learning, and has been selected to Who’s Who in American Executives & Professionals. He pursued his doctorate in Organization and Systems Design at the University of Southern California Marshall School of Business where he also earned his MBA. He holds bachelor’s degrees in Economics and Psychology from the University of California, Irvine.

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